REFUND POLICY

Tourbillon Agencies guarantees that all products sold to customers will be in a certified working condition before shipment. If you are not satisfied with your purchase, you may return it for a full refund. If we supply the wrong product or if the product is in any way faulty or damaged, we will exchange it for the correct one. We will make all reasonable effort to exchange the product if faulty on condition that items are in the correct packaging and delivered to our premises. We'll refund your online purchase if you:

Terms and conditions:

EXCLUSION OF AND LIMITATION OF LIABILITY

Tourbillon Agencies cc has taken reasonable care to ensure that all of the content, information and materials on this site are accurate. The customer’s use of this site and the services offered is at their sole risk. The site, services, content, information and materials on it are provided "as is" and without representations or warranties of any kind, whether express or implied, including but not limited to the implied representations or warranties of merchantability, non-infringement of third party rights, and quality and/or fitness for a particular purpose, availability, accessibility and representations or any warranties that access to or use of this site and/or of the content of, information and materials on it will be uninterrupted or error-free, that the Site and/or the content of, information and materials on it will be secure or free of viruses or other harmful material or elements, or that any of the content of, information and materials on this site will be complete, accurate, timely or complete Where links are provided to other web sites, we do so for information purposes only and solely for customer convenience. As such Tourbillon Agencies cc has no control over, and shall not be responsible for any such site and/or the content of, information and materials on any such linked web site or any part of it. We do not endorse any content, information, materials, products or services on any such linked web site, we have not reviewed any or all of the same and we do not necessarily support or approve any views or opinions expressed on such sites.

Customers use such links entirely at their own risk. The accessing, viewing, browsing and/or use of any such other web site and/or any of the content of, information and materials on it is conducted entirely at their own risk. To the fullest extent permitted under applicable law, neither we nor our affiliates, including without limitation all their officers, directors, employees, and agents, shall be liable to any customer for any losses or damages whatsoever (including without limitation direct, indirect, incidental, special, consequential and punitive damages, lost profits, and damages resulting from lost data or business interruption or other losses or damage of whatever kind) arising from or relating to their access of, the use of or inability to access or use the site and/or the content of, information and materials on it or the services or their reliance on any of the same or any hypertext link to another web site or their access of or use of any of the content of, information and materials on or contained in or accessed through such other web site, whether based on warranty, contract, or any other legal theory, regardless of whether or not we or any of our affiliates has been negligent or has been advised of the possibility of such damages.

INDEMNITY

Customers agree to defend, indemnify and hold harmless (and shall continue to indemnify and hold harmless), on demand, us and our affiliates (including, without limitation, all their officers, directors, employees and agents) from and against any damages and/or losses, and/or any claim and/or demand made by any third party, and all associated liabilities, damages, costs and expenses (including but not limited to reasonable legal fees) arising out of or relating to their access, browsing or use of this site, content which you transmit to this site or your violation of any rights of another, which arises by and/or pursuant to their breach of the Terms and Conditions of Sale. Should Tourbillon Agencies at our sole discretion, determine that a customer has breached the Terms and Conditions of Sale, then nothing herein shall prevent or in any way restrict our right to pursue any of its legal and/or other remedies, including, without limitation, court action.

PERSONAL DETAILS/REGISTRATION

Tourbillon Agencies is committed to protecting customer’s privacy, and will not use any information which we collect about customers in the course of, or in relation to, their access or use of this site otherwise than in accordance with the sale transaction.. To utilise the services contained on the site it is necessary to register with us and provide us with certain information. Customers agree to provide accurate registration data to us and to regularly update such data as and when necessary.

PAYMENTS

The Customer agrees to pay for all food waste disposal units, accessories and other materials ordered and purchased through the site and Tourbillon Agencies cc may charge their credit card for any such payment(s). Payments may be posted to customer’s credit cards individually or may appear aggregated with other purchases made on the Site. A Customers credit card will only be charged after we have checked their card details and received the necessary authorisation. Customers are responsible for keeping their payment details secure and confidential and will be responsible for any charges that are incurred by any person through their account. Tourbillon Agencies may change the price of products available on the site and while we endeavour to ensure that all prices on the site are accurate, errors may from time to time occur. Any order made by customers will be amended and the customer notified before the payment transaction takes place where the price is incorrectly listed on the site unless customers confirm they wish to proceed once informed by us of the correct price of the product. Customers agree that any submissions they make for electronic purchases constitute their agreement to comply with the terms and conditions and to pay for such purchases.